HOW IT WORKS

Outside the regular office hours, on weekends and public holidays, the emergency service you need is what we provide.

STEP 1:

CONTACT US

Text or whatsapp to book an appointment.

STEP 2:

INITIAL PHONE ASSESSMENT

We will conduct an initial assessment to understand your pet's medical history and current condition, and confirm the details for the appointment.

STEP 3:

THE HOUSECALL VETS TO THE RESCUE!

No special preparation is required, except to ensure your pet is accessible. Allow for about one hour for each consultation. If required, samples needed for diagnostic tests will be collected and analysed thereafter at our laboratory.v

STEP 4:

DELIVERY OF MEDICATION AND/OR LABORATORY RESULTS

Medication will be dispensed during the house visit, or delivered to you after if not readily available. We will call you with any diagnostic test results once available to further discuss your pet's treatment plan.

STEP 5:

ON-GOING CARE

We will follow up with you on your pet's condition regularly.